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Faq's Rental in Cortina

Q. Are you a hotel booking agency in Cortina d’Ampezzo?

A. No, our properties are fully furnished rental apartments that are carefully selected by our staff.


Q. What are the advantages of staying with Rental in Cortina rather than a hotel?

A. There are cost advantages with staying in corporate apartments. On average our rates are up to 50% less than deluxe hotels. Apartments provide you with more space and privacy than hotel rooms. Our kitchens provide you with an alternative to high priced room service meals and an “at Home” atmosphere for cooking or entertaining.


Q. Are there any extra fees on furnished apartments?

A. Only a €25.00 agency fee, per booking.


Q. What is included in the apartment rent?

A. All nightly and weekly prices include utilities: specifically gas, electric, and hot water and a cleaning service every other week.


Q. How are the apartments equipped?

A. The kitchens are fully equipped. Bedrooms and bathrooms are supplied with linen and towels. There is a television, and in most cases also VCR and CD/Stereo, microwave and a safe. An iron and ironing board may be found in a closet. Cleaning supplies are provided on demand..


Q. Are there Laundry facilities?

A. There are laundry facilities in most of our buildings.


Q. Can I require a daily cleaning service?

A. TYes, the rate is €25.00 per extra service. 


Q. Are pets allowed?

A. Yes, in a few apartments, but only on request. We do charge a non-refundable Pet Deposit based upon the breeds and numbers of animals.


Q. How do I get the keys to my apartment?

A. A welcoming person will wait for you at the apartment in order to give you the keys and useful information for a pleasant stay.


Q. What time is check out?

A. Check out is by 11AM. If you need to make special arrangements, please call Customer Service.


Q. How can I pay the balance for my reservation?

A. The balance is to be paid in cash. Alternative payment methods need to be required to the agency.


Q. Should I clean the apartment prior to departure?

A. No, a final cleaning is included in your price.


Q. "Any extra charges?"

A. We only charge you 25,00 euros of agency fee.

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